HEIDELBERG CAKES

20 Nelson St, Stepney SA 5069

P: (08) 8362 5111


FAQ

How long should I allow to order my cake?

Wedding cakes should be ordered at least 3 months in advance and other celebrations should allow 2 weeks notice just to be sure you can book a place.

Can I use my own florist for the flowers on my cake?

We absolutely recommend using your own florist. We require the flowers to be delivered the day before in a bunch with no arranging. We will then put them in water and refrigerate them until needed. We will do the arranging before the cake is delivered or picked up.

Do you make cakes with kitchen slabs?

We certainly do. Foam cakes are great for Marquee weddings (hot days) weddings that have dessert included, smaller weddings that want a more elaborate cake or Bride and Grooms that want a fresh cream sponge cake for dessert but an iced cake for display.

Do I have to pay a deposit?

We require a third deposit when your cake is ordered. Any cancellation must be done with at least a weeks notice. A $50.00 Admin fee will be deducted from the refund .If decorations have already been made for the cake they will be charged for.

When is the latest I can make changes to my cake?

Any cake changes must be made a week in advance.

When will my cake be made?

Most of our week works towards Sat celebrations. 80 % of all cakes made are for functions on the weekend. There is a full process that starts on Tuesday processing orders. It is very difficult to make changes ,once a cake is in production.

Contact Heidelberg Cakes